Macy's, Seasonal Associate, December 2008-January 2009

• Providing customer assistance in the Caseline department showing customers various jewelry items from locked display cases and assisting with the selection of purses, scarves, and gloves
• Straightening and stocking the jewelry, purses, and winter accessories
• Assisting in straightening the Juniors and Intimates departments including dressing mannequins

New American Independent Party, Volunteer Web Designer, July 2008-November 2008

• Collaborating with a virtual team on the redesign of the party's website

The Blacksmith School, Volunteer Webmaster, June 2008-Present

• Designed and developed masterblacksmithing.com from the ground up
• Selected website host and setup account
• Initiated transfer of domain from old host to new host

AC Coy, February 2007-May 2008

• UPMC - Consultant / Documentation Specialist, February 2007 - May 2008
  
  • Documentation: Updating and editing of user-centered instructional documentation
  • Unit Testing: Test functionality of web forms in development stages
  • User Support: Responding to user requests for assistance via email, help desk tickets, and occasional phone support
  • HTML and CSS updates to Help and FAQ pages

All Temps, University of Pittsburgh, August 2005-November 2005

• Cashier at The Book Center, August 11, 2005-September 8, 2005
• Office of Admissions and Financial Aid, September 14-October 7, 2005
  • Printed various letters and labels to be sent out by the office to students, prospective students, and other individuals
  • Wrote a set of instructions on how to print letters and labels

• Office of Institutional Advancement, October 24-November 11, 2005
  • Entered various data into the Advance database
  • Printed acknowledgement letters
  • General office duties including distribution of mail and paperwork from one department to another, filing, copying, and faxing

Writers' League of Texas, Volunteer Website Redesign, January 2005-August 2005

• Development and design of site mockups and new site layout
• Coding of new Dreamweaver templates for site
• Transfer of current page content into new templates
• Modified logo for integration into site design

Lubbock Zoo, Volunteer Website Redesign Project, Spring 2003

• Assisted in and oversaw site work done by other team members such as: content editing, game design and implementation, and creation of new graphics
• Met with Lubbock Zoo Director and fellow team members to assess needs and discuss design ideas
• Obtained materials for website content from Director, other Lubbock Zoo board members, and graphic designer in charge of the Zoo newsletter
• Scripted HTML and CSS code for site redesign and posted graphics, games, and other work by fellow team members on the site
• Submitted ongoing work and updates to Director and other board members for feedback on site design and presented final site design with fellow team members to Lubbock Zoo board at board meeting
• Submitted final work to Director on CD-ROM with list of file names for reference and provided assistance with any issues with the site after submission

            Community College of Allegheny County (CCAC), A.S. in Sofware Development

                      (eCommerce), Spring 2010

Texas Tech University, B.A. in English with a Specialization in

          Technical Communication, May 2003.

RELATED COURSEWORK

• Technical Writing
• Professional Report Writing
• Technical and Professional Editing
• Information Design and Usability Testing
• World Wide Web Publishing
• Software Documentation

Midland College, General Education, 1997-1999, transferred to Texas Tech

University.

MEMBERSHIPS


Society for Technical Communication (STC), Member, 2002-2004, & 2008-Present

Society for Technical Communication (STC) Pittsburgh Chapter, Employment Liaison & Website Coordinator, 2009-Present

Pittsburgh Technology Council Women's Network, Member, 2008-Present

TechPOWR for Pittsburgh Women, Member, 2009-Present

Pittsburgh Java Users Group (PittJUG), Member, 2008-Present

Web Analytics Association, Member, 2009-Present