Before each test participant comes:
__Know the objectives of each task
__Know the step related to each task scenario
__Know the team’s objective as related to video and data captures
__Coordinate efforts with the data recorder to ensure results are captured
__Make sure ach evaluation team member has a copy of the scenarios, questionnaires,
etc.
When the participants arrive:
__Greet each participant
__Make sure the participant is comfortable
__Explain the purpose of the test
__Have the participant complete the survey
Before each test:
__Ask if the participant has any questions
__Remind the test participant to tell you when he or she has completed each task
__Put the “Testing in Progress” sign on the door.
During each test session:
__Ask if the test participant has any questions
__Manage any problems that arise
__Observe and take notes noting real problems and “big picture” results
During each task session:
__Provide information to the data recorder
__Work with the data recorder to verify the accuracy of actions and comments
After each task:
__Provide the participant with a questionnaire regarding that task
After the testing session:
__Conduct the follow up interview with the participant
__Thank the participant for his or her help
After the participant leaves:
__Review notes so they are legible
__Put all notes together
__Discuss problems and results with the team